Privacy Statement

Thank you for giving us the opportunity to serve you. As a customer, we want to assure you that we recognize our obligation to keep personal information secure and confidential. This notice explains our privacy practices and it should answer questions about how we protect personal information.
This notice applies to insurance and other products offered through C & D Insurance Service, Inc., Insurance Network Group, LLC and Seguros Latinos, LLC. Information is the key to our ability to provide you with first-rate service. Regardless of whether you are an applicant, insured/customer, or former insured/customer, we are committed to protecting and maintaining the privacy of any information in our possession.

Collection and Use of Information
We may (and usually are required to) collect “personal” information about our customers in connection with submitting an application for insurance and other products, a claim for benefits, and in connection with other related activities. This information will be used by authorized company personnel for these purposes, and it may be integrated into our databases for statistical and audit purposes. We define personal information as any nonpublic, personally identifiable information including financial information, employment related information and medical information. Unless permitted by law, we will always obtain authorization from our customers if it is necessary to collect information from third-party sources.

Disclosure of Information
Except for the activities discussed above and below, we do not disclose any personal information about our customers or former customers to anyone, except as permitted or required by law.

• We do not sell customer mailing or phone lists or other personal information.
• There are circumstances when we will disclose personal information related to insurance underwriting, a claim investigation or other activities relating to your insurance and other products, as permitted by law, to third parties or affiliates assisting us with these activities.
• We will also disclose personal information to third parties without authorization as required by law, such as in the case of subpoenas and mandated governmental disclosures.

Protecting Your Information
We have internal policies, standards and procedures to maintain the privacy of our customers' personal information. These include, but are not limited to, policies related to the transmission, storage and disposal of paper and electronic information; the prevention of unauthorized access and damage to systems, including damage due to environmental hazards; and assigning and terminating user IDs.

We may change these policies, standards and procedures at any time. If there are material changes, we will notify our clients of the changes.